You can cancel your rental 24 hours prior to your rental period to receive a refund or avoid being charged for the rental.
All rentals are handled via our no-contact trailer lockbox located on our property and monitored 24/7. All rental pickups and drop offs must be done at our location and through our lockbox.
Simply select the days you want to rent, add to the cart, and view your cart. You may also contact us for a custom quote.
You will need to provide proof of insurance, a credit card authorization if paying by credit card and a completed rental agreement. If you do not have production equipment rental insurance, you can rent through our sharegrid or kitsplit profiles and insurance will be added at the time of checkout. You may also secure long term production insurance from our broker, ATHOS or Heffernan Insurance.
Payment in full is due before the rental is picked up.
We accept all major credit and debit cards, PayPal, Apple Pay, Venmo & Cash.
A credit card is required for all rentals for damage or loss replacement.
We do not accept bitcoin or any cryptocurrencies at this time.
We offer a 10% Student Discount.
Proof of actively attending a school is required.
If you’ve served for our country, we will offer you 15% off your rental.
Seniors over 65 are eligible for a 10% discount.
We offer a very limited expendables supply list to accompany some of our rental items including fog machine fluid and haze machine fluid. We also sometimes carry other items, just ask your sales representative on what you’re looking for and we’ll try to accomodate.
Yes. You will need to place multiple rentals for each batch of time if not concurrent. With our online systems, it’s easy to rent.
Of Course. Additional time will be calculated and your card on file will be charged for the difference.
For lost or damaged items, we will attempt to get a quote for repair or replacement and if the item is over $500 ( or whatever your deductible is), you will be responsible to pay your deductible and file a claim through your insurance. If the damage is beyond repair, a replacement will need to be provided. If the same item is not available, a suitable replacement within the same price range will be arranged.
Some items include manuals or we provide links to the manuals on the equipment profile., if not, you can simply google the item + manual and we’re pretty sure you can find it available online.
We will authorize all rentals for $200 on the credit card provided to cover any additional equipment rentals or damage incurred during such rental. If nothing is added to the order, additional days are not incurred, and the equipment is returned undamaged and in the same condition as provided, you will not be charged and the authorization will fall off in 3 business days.
Yes. We require rental insurance in the amount equal or greater to the item(s) you are renting for you to to provide proof of insurance via a COI – Certificate of Insurance., or rent through one of our partners where you can secure rental coverage at checkout.
Yes. According to state law, we are required to charge sales tax for all rentals.
A late fee will only be added if the rental item is not returned on the day set for return unless the rental is extended by the customer, therefore, an additional charge will be added based on the additional time the unit is in the customer’s possession.
If you do not return the item and fail to communicate with us for the potential delay, we will assume the item is stolen and file a police report and file a claim with the insurance provided directly if we are unable to get in contact with the renter.
Yes. Part of our company policy is to verify the COI provided is accurate and active. If a fake COI is provided, you will be banned from renting from us again and will be reported to the proper authorities for providing fraudulent documents, not to mention reported to social communities.
We proudly service southern california, primarily Los Angeles County and surrounding areas.
We do not offer shipping of our equipment since our damage waiver coverage options do not extend to items in transit. All pickups and returns for rental equipment must occur in person.
If you’ve having difficulty setting up or operating the rented equipment, we will do our best to assist you via text and instant message, over the phone at (859) 652-3456 or via video chat using facetime or skype. On-site crew / support is available for an additional fee/day rate).
We are open 7 days a week from 10 am until 7 pm. If you wish to pickup or dropoff at a different time or day, contact us to setup special pickup or delivery arrangements.
We do not offer delivery at this time.
Pickup and drop offs are available 24 hours a day, 7 days a week via our secure Trailer Lockbox.
You may drop off at anytime using our secure Trailer Lockbox.
If you are unable to reach us outside of our normal operation hours, send us a text or email and we will respond as soon as possible.
A cleaning fee of $25 or more may apply if the rental item is returned in more than simple atmospheric exposure condition. If you use in sandy or water environments, the rental may be damaged due to exposure without proper protection during use, and a repair fee may be applied. If the item is damanged, we will attempt to have it repaired. If it is not eligable to be repaired, you will be responsible for a replacement through your insurance.
Contact us to check availability for the crew position required for the desired role or task and/or equipment item(s) rented.
We would ask you attempt to locate the missing items and return them to us in a timely manner, otherwise we would ask for reimbursement for a replacement item.
If you plan to fly with our gear, we would like to know about it before you rent to make a decision. You are responsible for our gear while in your possession. We prefer you don’t take our cinema lenses on airplanes, as baggage claim doesn’t understand they can easily be damaged and put out of alignment, and the cost to re-align is $600 per lens through duclos.