Support center
Equipment rental support
Find the fastest path for booking help, rental requirements, insurance, pickup, returns, package planning, and production support.
New renter checklist
Prepare your ID, payment method, production contact, rental dates, and insurance or deposit details before pickup.
Open checklist
Insurance and COI help
Use replacement values, certificate wording, and production details to prepare rental insurance before checkout.
Review insurance
Pickup and return
Know what to bring, how gear is checked out, how returns are inspected, and what to do if timing changes.
See workflow
Package planning
Get help pairing cameras, lenses, lighting, audio, power, grip, and required accessories for a complete rental.
Plan gear
Call rental support
(859) 6LA-FILM / (859) 652-3456Best for urgent availability, same-day pickup, substitutions, and time-sensitive production questions.
Email rental support
rentals@lafilmrentals.comBest for quote lists, certificates of insurance, account paperwork, and detailed production requirements.
Use your cart as a quote
Build cart, select dates, submit requestAdd every item you need and submit the rental request so staff can confirm availability and paperwork.
Need a detailed rental answer?
Open the complete knowledge base for booking, insurance, pickup, return, damage, and equipment-planning guidance.
Open Knowledge Base